We’ll be upfront with you, because that’s rather the point of us. Our general insurance comparisons, covering car, home, motorbike, van, bicycle, pet and travel insurance, are owned and operated by our trusted partner Seopa Ltd, and the policies themselves are provided by some of the UK’s leading insurers. That means WeTrust doesn’t run the comparison system, set the prices or handle your cover, so we’re not the best people to put things right if something goes wrong. If your complaint is about how the comparison service worked, please contact Seopa Ltd directly. If it’s about your policy, a claim or how your insurer has treated you, please get in touch with the insurance provider through the dedicated Complaints page on their website. They’ll have your details and the full picture, which means you’ll get a proper answer much faster than if your complaint takes a detour through us. Trusty may have a great nose for honest players, but when it comes to sorting out your cover, it’s always best to go straight to the source.